So after some experience with working with these on both sides of the fence I’ve formed some rather strong-willed opinions on these things. Both good and bad, a lot of common mis-use from users, mis-perceptions from developers and support staff, as well as some other frustrations.
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Ticketing Systems and email
July 8th, 2010
Cell C following in the footsteps of Vodacom?
July 4th, 2010Most people that know me well will know that I really don’t like the way Vodacom runs their firewalls for their 3G consumers. In fact, they’ve managed to make it onto my blog no less than 3 times now – and not once for anything they’ve done right. And now Cell C have decided to join the crowd of braindead arseholes who can’t run firewalls. I present to you the man-in-the-middle TCP connection reset. As it stands right now I can’t ssh. I can’t connect to my jabber server. I can’t even browse. At least, not using my Cell C internet connection.
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Capped, Uncapped and Unmetered
July 4th, 2010Recently we’ve seen an explosion of uncapped accounts entering the market. We’ve also seen that they are typically horribly slow in comparison to capped accounts – and if one goes and reads most of the acceptable use policies it becomes clear that they are in fact not uncapped, but rather, severely shaped capped accounts.
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Quasar – using git to manage your reports
June 29th, 2010So after a recent minor bug I got mailed a new report.xml file … and now have to sift through the changes manually, or do I?
I realized that had I had an “upstream” git repository from which the changes came, I would simply have been able to “merge” this into my existing reports. And then came the idea … and then the simplification
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