So after some experience with working with these on both sides of the fence I’ve formed some rather strong-willed opinions on these things. Both good and bad, a lot of common mis-use from users, mis-perceptions from developers and support staff, as well as some other frustrations.
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Archive for July, 2010
Ticketing Systems and email
Thursday, July 8th, 2010Cell C following in the footsteps of Vodacom?
Sunday, July 4th, 2010Most people that know me well will know that I really don’t like the way Vodacom runs their firewalls for their 3G consumers. In fact, they’ve managed to make it onto my blog no less than 3 times now – and not once for anything they’ve done right. And now Cell C have decided to join the crowd of braindead arseholes who can’t run firewalls. I present to you the man-in-the-middle TCP connection reset. As it stands right now I can’t ssh. I can’t connect to my jabber server. I can’t even browse. At least, not using my Cell C internet connection.
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Capped, Uncapped and Unmetered
Sunday, July 4th, 2010Recently we’ve seen an explosion of uncapped accounts entering the market. We’ve also seen that they are typically horribly slow in comparison to capped accounts – and if one goes and reads most of the acceptable use policies it becomes clear that they are in fact not uncapped, but rather, severely shaped capped accounts.
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